Nagłówek

Nagłówek

Complaints and returns

We accept returns and exchanges of clothes ordered in our store. Both processes have been simplified as much as possible in order to speed up their implementation. Please follow the steps below.

Return / Exchange Process:

  1. Pack the product for parcels, copy, print and attach the completed return form (a model form is at the bottom of this page).

Remember that the clothes are properly wrapped so that no for damage.

  1. Address the package to our address:

BWPT Beata Bobek , < strong> ul. Łyskowskiego 22B lok. 26, 87-100 Toruń,

e-mail address: shop@paulayascoolski.eu, phone number: 730895501.

with a note < strong> “RETURN”

  1. For your convenience and the possibility of making a complaint about the shipment, please send us returns or exchanges with confirmation of postage. The returned goods are valuable and without confirmation of shipment, in the event of loss, you cannot complain about the shipment.

Notes:

  • The customer has the right within 14 days of receiving the package, to report a return, without giving any reason.
  • BWPT Beata Bobek reserves the right not to accept returns / exchanges of clothes that show any signs of use.
  • < li> The BWPT Beata Bobek company does not accept returns of clothes sent to us by cash on delivery.
  • The BWPT Beata Bobek company does not reimburse the shipping costs incurred by the buyer when returning the goods for exchange / return.
  • In the event of the customer’s withdrawal from the contract, the BWPT Beata Bobek company does not return the shipping costs to the buyer’s account, but only transfers the amount for the returned goods.

Sample return form

(this form should be copied, completed and returned only if you wish to withdraw from the contract )

– Recipient:

BWPT Beata Bobek , ul. Łyskowskiego 22B lok. 26,

87-100 Toruń, tel. 730895501
www.paulayascoolski.eu , shop@paulayascoolski.eu

– Sender:

Me, (name, surname, street, house / flat number, zip code, city, country, phone number)

…………………………………………………………………………………………………………………………………

………………………………………………………… ………………………………………………………………………

hereby inform about my withdrawal from the sales contract for the following item:

………………………………………………………………………………………………………………… ………………

………………………………………………………………………………………………………………………… ………

Please return t receivables for the returned goods to the bank account number:

…………………… ……………………………………………………………………………………………………………

– Date of conclusion of the contract (*) / receipt (*)

– Name and surname of the consumer

– Consumer’s address

– Consumer’s signature (only if the form is sent in paper version)

– Date